Facilities Management
G4S Facility Management
The concept of outsourcing of Facilities Management has been an integral part of the services offered by Group 4 Al Zahem W.L.L., both at the work place as well as the home front. G4S Facility services was established with the aim of providing trained resources for various facility services like Corporate, Caretaker, Housekeeping, Maintenance, Chauffeur, Meter and Telecommunication Services etc. These are some of the essential services which add manpower without being allied to the core business. At Group 4, we know the value of employing only the most highly skilled staff. To ensure that all our employees are kept informed of the latest developments in the market and utilize only the most recent procedures, all our staff enjoys refresher training sessions at our seminars and workshops. The Kuwait market was comprehensively analyzed concentrating on the effects of the climate, the taste of the employer and the products that would provide the widest range of choice and price, with the overall emphasis being on supplying the highest quality.
We know that every client has a unique and very specific needs. Therefore we create an operating environment which includes :
- Cost effective solution.
- Increased efficiency.
- Enhanced quality of service.
It is our deep understanding of customer service standards, best business practices, technical and safety expertise and an intrinsic culture of delivering no less than excellence in every venture we undertake that defines our approach to facility management services in the region.
Group 4 Facility service experts manage ongoing facility operations and supervise expansion, reconfiguration or renovation. From self performance to sub-contracting, we cover the full range of facilities requirements for our clients.
Our unique blend of services offered are :
Utilities Management |
Service Management |
Management Functions |
Repairs |
HVAC |
Security |
Quality Control |
Equipments |
Fire detection and fire fighting system |
Electrical & Mechanical |
Health and Fire Safety |
Civil Works |
Lifts & Elevators |
DG/HVAC operation & maintenance |
Preventive Management |
Carpentry |
Water & Fire pumps |
Telephone & data house keeping |
Energy Management |
Masonry |
Vertical Elevator Systems |
Sanitary & Plumbing |
Tender Processing |
Furniture |
|
Mail & Fax |
Liasioning |
Painting |
|
Landscaping |
Inventory Control |
|
|
Office Support Staff |
Occupants Management |
|
|
Parking Management |
Customer Care |
|
Facility Services is fully committed to being "Total Quality" service, which is benchmarked by providing professionally trained personnel in conformity with our International standards to deliver value-added services. The organisation continuously strives to improve in each of these domains to serve as an ever expanding and aware client base. The organisation hosts various quality improvement initiatives throughout the year where each employee is made aware of the set standards. Mechanisms are implemented to ensure that these quality standards are maintained.